13. How does the process work?

If you have (also) paid truck toll in Germany in the period between 2019 and today and want to reclaim the overpaid amount, you are requested to register with TollReclaim via the „REGISTER“-button, upload your toll statements (annual or monthly) from Toll Collect for 2019 and 2020 and formally instruct TollReclaim.

In the next step, we will review your documents and send you a confirmation of receipt and an acceptance of the order. Further, we will contact the relevant authorities and agencies and submit your claims. If necessary, we will do this by way of legal action. Once we have received the refund, either as a result of immediate payment or following a successful court case, we will transfer your money to your company account, less our success commission.

16. How long does it take until I receive my money and how will I be kept up to date on the status of the proceedings?

As a respectable service provider, we cannot make any statement in this regard at present, as this question depends on various factors, including the reaction of the defendant. In addition, it is also crucial when and how the competent courts in Germany will rule on the open aspects such as the statute of limitations. However, TollReclaim believes there is a realistic chance that a solution will be possible before the end of 2021.

TollReclaim keeps you informed about all current developments and procedural statuses.

1. Why TollReclaim?

TollReclaim is a legal tech provider run by lawyers who enforces claims from companies in connection with the incorrect calculation of the German truck toll. TollReclaim offers you various advantages:

No cost risks:

  • commission only success based
  • favorable commission rates

Simple & secure process:

  • registration completely electronic and therefore no documents need to be sent by post
  • no separate mandate and fee agreements required

Transparent process:

  • standardized and transparent processes
  • regular and direct communication re the status of the proceedings
  • compliance with European data protection standards
4. Is it certain that the claims can be enforced?

In view of the clear statement by the European Court of Justice that the calculation of the German truck toll was and still is illegal, TollReclaim assumes that a refund of the overpaid tolls is very likely, at least for the period between 2019 and today, which is not affected by a possible statute of limitations. Whether or not a refund can be obtained also for the period between 2005 and 2018 largely depends on how the competent courts will rule on the question of the statute of limitations for these claims. TollReclaim will provide regular information on this issue on the present website as well as personally to our customers.

5. How do I get my money?

Provided that you have (also) paid truck toll in Germany in the period between 2018 and today, all you need to do is register with TollReclaim and we will take care of all steps necessary for enforcing your rights. As soon as we have received your refund, we will transfer your money to your company account minus our success commission.

6. What services does TollReclaim provide?

TollReclaim is a service provider specializing in the recovery of overpaid truck toll in Germany. Our goal is to help German and foreign companies enforce their rights and to make the process as simple and convenient as possible.