16. How long does it take until I receive my money and how will I be kept up to date on the status of the proceedings?

As a respectable service provider, we cannot make any statement in this regard at present, as this question depends on various factors, including the reaction of the defendant. In addition, it is also crucial when and how the competent courts in Germany will rule on the open aspects such as the statute of limitations. However, TollReclaim believes there is a realistic chance that a solution will be possible before the end of 2021.

TollReclaim keeps you informed about all current developments and procedural statuses.

1. Why TollReclaim?

TollReclaim is a legal tech provider run by lawyers who enforces claims from companies in connection with the incorrect calculation of the German truck toll. TollReclaim offers you various advantages:

No cost risks:

  • commission only success based
  • favorable commission rates

Simple & secure process:

  • registration completely electronic and therefore no documents need to be sent by post
  • no separate mandate and fee agreements required

Transparent process:

  • standardized and transparent processes
  • regular and direct communication re the status of the proceedings
  • compliance with European data protection standards
4. Is it certain that the claims can be enforced?

In view of the clear statement by the European Court of Justice that the calculation of the German truck toll was and still is illegal, TollReclaim assumes that a refund of the overpaid tolls is very likely, at least for the period between 2019 and today, which is not affected by a possible statute of limitations. Whether or not a refund can be obtained also for the period between 2005 and 2018 largely depends on how the competent courts will rule on the question of the statute of limitations for these claims. TollReclaim will provide regular information on this issue on the present website as well as personally to our customers.

5. How do I get my money?

Provided that you have (also) paid truck toll in Germany in the period between 2018 and today, all you need to do is register with TollReclaim and we will take care of all steps necessary for enforcing your rights. As soon as we have received your refund, we will transfer your money to your company account minus our success commission.

6. What services does TollReclaim provide?

TollReclaim is a service provider specializing in the recovery of overpaid truck toll in Germany. Our goal is to help German and foreign companies enforce their rights and to make the process as simple and convenient as possible.

8. Who can register with TollReclaim?

Any company that has a Toll Collect number can register with TollReclaim.

Within a group of companies, each individual company that has its own Toll Collect number must be registered separately with TollReclaim.

9. Do I have to bear any costs?

No, TollReclaim enforces your claims free of charge. Only in case of success, we charge a success commission plus VAT for our services and risks. For more details, please see No. 10. The success fee is usually tax deductible.

10. How much is TollReclaim’s success commission?
  • 12.5% of the refund, if TollReclaim is able to reach an out-of-court settlement in all cases
  • 20% of the refund, if an out-of-court settlement cannot be reached and TollReclaim has to conduct a precedent on the question of the basic existence of the claim
  • 30% of the refund, if a test case is not sufficient and further claims must be enforced in separate court proceedings